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FDA recalls · F-1964-2013

Novartis Consumer Health recall

  • FoodBenefiber Non-Thickening Powder, Sugar Free, packaged in the following configurations: (1) 2.8-oz. (20 servings) bottles, UPC 300670044206; (2) 4.6-oz. (32 servings) bottles, UPC 300670044329; (3) 5.4-oz. (38 servings) bottles, UPC 300670044381; (4) 8.6-oz. (62 servings) bottles, UPC 300670044626; (5) 12.3-oz. (90 servings) bottles, UPC 300670044909; (6) 16.7-oz. (125 servings) bottles, UPC 300670044831; (7) 1.6-lb. (190 servings) bottles, UPC 300670044190; (8) 20.2-oz .(125+25=150 servings) bottles, UPC 300670174590; (9) 10.3-oz. (62+13=75 servings) bottles, UPC 300670175757; (10) Bulk .12-oz. (1 serving) stick pack, UPC 300679999996; (11) 3.45-oz. boxes containing 28/0.12-oz. stick packs, UPC 300670030285; and (12) 4.19-oz. boxes containing 28+6/0.12-oz. stick packs, UPC 300670030346. Distributed by: Novartis Consumer Health, Inc., Parsippany, NJ 07054-0622. Made in France.
  • ReasonThe products are being recalled due to the receipt of a relatively high number of consumer complaints.
  • ClassClass II: the food could cause temporary or treatable health problems
  • StatusClosed by FDA, ended 2014-11-26
  • DatesFirm started it 2013-05-07. In FDA's enforcement report 2013-10-09.
  • Sold inProduct was distributed nationwide and included military distribution. Foreign distribution was made to Panama and Belize.
  • Amount19,900,520 consumer units
  • Codes2.8-oz. (20 servings) bottles: 10081233, 10084981, 10086954, 10087654, 10089097, 10090985, 10095687, 10095688, 10102413, 10102758, 10106405, 10107215, 10110117, 0112155, 10115504, 10119610, 10120346, 10123373, and 10124210; 4.6-oz. (32 servings) bottles: 10093120, 10099454, 10101273, 10102759, 10104643, 10107322, 10107334, 10109690, 10114152, and 10123951; 5.4-oz. (38 servings) bottles: 10079944, 10079945, 10084982, 10086957, 10087655, 10088811, 10089098, 10089099, 10090986, 10090987, 10095505, 10097339, 10101278, 10102700, 10104644, 10104645, 10104646, 10104647, 10107225, 10108800, 10112148, 10112149, 10116295, 10117967, 10118825, 10120029, 10120452, and 10122150; 8.6-oz. (62 servings) bottles: 10081004, 10081005, 10081006, 10081007, 10081008, 10081009, 10081010, 10081011, 10087657, 10087658, 10089129, 10089130, 10089131, 10090593, 10090992, 10090993, 10090998, 10090999, 10093121, 10094588, 10095506, 10099453, 10101280, 10102760, 10104648, 10104649, 10107227, 10107232, 10108547, 10108549, 10108550, 10112145, 10116296, 10117966, 10118824, 10120023, 10120341, 10120449, 10122151, and 10122152; 12.3-oz. (90 servings) bottles: 10081000, 10081001, 10081002, 10081003, 10084983, 10086955, 10086956, 10087662, 10087663, 10089133, 10089134, 10095507, 10097341, 10101281, 10109497, 10112175, 10115077, 10119609, 10120348, and 10122866; 16.7-oz. (125 servings) bottles: 10080810, 10081012, 10081013, 10081114, 10086958, 10087661, 10089135, 10089136, 10090988, 10090989, 10093124, 10095503, 10095510, 10102761, 10104650, 10104652, 10104654, 10107344, 10112146, 10112147, 10116297, 10117964, 10118823, 10120008, 10120345, 10120799, 10121700, 10122154, 10122956, and 10127499; 25.6-oz. (190 servings) bottles: 10081227, 10081228, 10081229, 10081230, 10081231, 10081232, 10084984, 10084985, 10084986, 10084987, 10084988, 10087659, 10087660, 10089137, 10089138, 10090994, 10090995, 10090996, 10095513, 10095514, 10102762, 10102763, 10104655, 10107381, 10108545, 10112153, 10113299, 10118822, 10120006, 10122129, 10122230, 10122458, and 10124273; 20.2-oz. (125+25=150 servings) bottles: 10100270, 10100272, and 10120315; 10.3-oz. (62+13=75 servings) bottles: 10106742, 10109551, 10111859, 10116666, and 10123229; Bulk .12-oz. (1-ct.) stick packs: 24621901, 24621902, 24621903, 24621904, 24807701, 24807702, 24807703, 24807704, 24807705, 24807706, 24807707, 24930501, 24930502, 24930503, 24930504, 25318601, 25318602, 25318603, and 25318604; 3.45-oz. (28-ct. stick pack) boxes: 10115152, 10115284, 10115617, 10116201, 10116301, 10116302, 10116604, 10121341, 10122650, 10127826, 10113682A, 10114422A, 24329201, 24329202, 24329203, 24329204, 24506601, 24506602, 24596603, 24596604, 24596605, 24767501, 24767502, 24767503, 24767504, 24767506, 24767507, 25239401, 25239402, 25239403, 25239404, 25239405, 25239406, 25239407, 25239408, 25239409, and 25239410; and 4.19-oz. (28+6 stick pack) boxes: 10107198, 10116607, 10116608, 10122652, and 10122934.
  • FirmNovartis Consumer Health, Lincoln, NE · Voluntary: Firm initiated

Products we list

None. We tie a recall to a product only by a barcode printed in the recall, and this one names none we list. That does not mean the recalled food is missing from our listings.

From FDA's enforcement report, via openFDA (CC0): raw data for this recall. FDA's own Enforcement Report search finds it by its number, F-1964-2013. Class meanings: FDA.